The Team At RockCenter Orthodontics – Upper East Side

The team at RockCenter Orthodontics combines the gift of hospitality with excellence and dedication. We are dedicated to making the orthodontic experience easy and comfortable. Patient care, understanding, and satisfaction is our mantra. We have many years of experience in orthodontic care and know what it takes to deliver the best care to our patients. We are truly a team and work as one. Many times, you will see our roles blend from one to the next. We work together to make sure your experience with us is a great one from start to finish. Our friendly and enthusiastic team is committed to working with you and your family to create a lifetime of many happy and health smiles!

Esther K

Hi, I’m Esther. I’m an Orthodontic Assistant and Office Assistant at Rock Center Orthodontics. You may find me assisting chairside with Dr. Hung, taking your records, making your retainer, or helping you with front desk and insurance matters. I can also assist if you need Korean translations. I strive to give patients the best experience and care possible, in addition to keeping the office flowing smoothly. I am inspired by our very warm natured and welcoming team and am encouraged by everyone’s collective drive to provide the best possible care to patients. Dr. Hung leads our team with positivity and earnestness. I hope to do the same as I explore my path to my greater purpose. My education is from Barnard College and Nassau Community College where I studied sciences, anatomy, and physiology. Outside the office, I enjoy gardening, sewing, listening to music, and reading. I look forward to your visit to our office!

David B

Hello, I am Dave, and my role at RockCenter Orthodontics is Practice Development and Patient Advocate. I am also the liaison to Align Technologies, the makers of Invisalign and Vivera. I have been working at RockCenter Orthodontics since 2009. The best part of working at RockCenter is the direct patient interaction I have and the opportunity to help take great care of our patients. The first time you visit our office is the first occasion I have to walk you through what to expect when you come to our office, estimated fees, and any financial and treatment planning inquiries and strategies you may want to discuss. Very often we will have follow-up conversations about your treatment. I am here to advocate for your orthodontic needs. I have a non-traditional background, coming from the marketing and financial services sector and servicing dental practices and other small businesses with their digital marketing needs. When I’m not at RockCenter, I enjoy spending time with my wife and three sons, reading, baseball, and cooking. I am a self-proclaimed coffee addict and enthusiast.

Michelle H

Hello, I’m the other Michelle at RockCenter Orthodontics and am the Practice Manager and Controller. I handle the accounting, bookkeeping, human resources, marketing, and any legal and business-related matters at our practice. I’ve been a part of the gang at RockCenter Orthodontics since 2005, wearing many hats, and have witnessed the evolution of Align/Invisalign orthodontic treatment. I am here for the patients to discuss the more complicated inquiries. My background is in law, sales, and corporate affairs, and I have incorporated my training into the orthodontic industry. I love being a part of our RockCenter team as it really is like a family with the common goal of giving our patients the best experience and treatment. When I’m not working, you can often find me at the baseball fields or at collegiate a cappella shows, being the #1 crazy fan of my sons, while multitasking PTA volunteer duties. I love spending time with my wonderful, big family.

Cleo H

Hello, my name is Cleo, and I handle billing, administrative and front desk duties, in addition to the social media, at RockCenter Orthodontics. I am also able to assist you with your Mandarin Chinese translation needs. What drives me is giving patients top level service and creating a serene environment for patients. I especially enjoy sharing my love of music with patients and my team. I am a former concert pianist and graduated from the Royal Academy of Music for Piano Performance in London. You will be sure to hear wonderful music in our office. My favorite pastime is going on adventures with my husband, daughter, and golden retriever. I love animals and look forward to traveling to Taiwan every summer to see my family and friends.